Shipping & Returns

Shipping Policy

Israel

• Free shipping on all orders within Israel
• Delivery within 3–7 business days
• Express delivery available (1–2 days) for an additional fee

International

• Shipping rates calculated at checkout based on destination and order weight
• Delivery typically within 7–14 business days
• Customs duties and taxes are the responsibility of the recipient

Order Tracking

All orders include tracking. You'll receive an email with your tracking number once your order ships.

Returns & Refunds

30-Day Money-Back Guarantee

We're confident you'll love your SKINNYZ chairs. But if you're not satisfied for any reason, you can return them within 30 days of delivery for a full refund.

Return Conditions

• Chairs must be in original condition with all packaging
• Return shipping is free for defective or damaged items
• For change-of-mind returns, the customer covers return shipping

How to Return

Contact our support team at info@skinnyz.net with your order number. We'll guide you through the process.

Warranty

Every SKINNYZ chair comes with a 10-year warranty covering:

• Frame integrity
• Welding defects
• Material failures

Normal wear and tear is not covered. Our warranty reflects our confidence in the quality of our products.